Who we are
AQUAnimals Swim School Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
AQUAnimals Swim School Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from February 2022.
We may collect the following information:
- your name
- your child’s name, DOB, Medical or Learning needs, previous experience
- contact information including email address
- demographic information such as telephone numbers and postcodes.
- Requests for pool hire including numbers in the water and ages of any children swimming
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping
Current swimmers may receive newsletters about our classes and other related information via booking contact details. This information is kept as a secure electronic file is only shared within our swim school for the period of your enrolment. We keep in touch with you for a period of six months after leaving and your enrolment information is held for tax purposes for a period of 7 years. We do not pass your information onto any third party. From time to time also send out our newsletter updates, which you are welcome to opt-out of.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We do not store or hold card or payment data and all our external payment services are protected through GoCardless security systems.
A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
All payments are processed through our payment partner GoCardless or by transferring directly.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting, you have the option to unsubscribe to any promotional email or newsletter.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:
AQUAnimals Swim School Ltd company details
AQUAnimals Swim School Ltd, Unit 12 Rookery Business Park, Silver Street, Besthorpe, Attleborough, Norfolk, NR17 2LD.
Business Registered in the UK – Registration number 10326177