FAQ
Where do you do the swimming lessons?
Lessons are held at AQUAnimals Swim School, Unit 12 Rookery Business Park, Silver Street, Besthorpe, Attleborough, NR17 2LD
How much do our courses cost?
Lesson costs do vary depending on the age of the swimmer. Prices for baby classes are different to our after school classes for example. Best to contact us.
Can we take photos?
Photos can only be taken at the end of the swim classes (of your child only) providing consent has been given from the Instructor in advance. However, approximately every 6 months we run professional photo shoots to take above and amazing shots. For our next photo shoot, visit our ‘News page’. Please note we do not allow video recordings of our classes.
Does my child need to bring their armbands or other swimming aids?
Our pool has all the equipment necessary for your child’s lesson. If the teacher feels that your child needs extra buoyancy aids they will supply them for you.
At what age can children have lessons without a parent in the water?
Usually a child will have solo lessons at around 3 years of age, although this is dependant on the child, parent and teacher who will decide this together. We will aim to make this transition as smooth as possible and will happily ‘wean’ the parent away over a number of lessons.
How do I re-enrol for the next course?
Near the end of each course of lessons, you will be sent a re-enrolment invite to enable you to continue. Priority is given to those that are already in Swim school and who are not changing class, day and time, 2nd priority is then given to those that are already in Swim school who wish to change day or time. This priority is only given if the re-enrolment is received before the cut off date, which is usually the last week of a course. Once this date has been reached places will then be allocated to our waiting lists.
What if my child has a cold or is unwell?
It is not wise to bring your child swimming with a heavy cold. Please consider the other children in your group as your child will spread infection and is unlikely to enjoy swimming at that time. Swimming lessons with AQUAnimals are tiring at the best of times, adding a swimmer who is already a bit under the weather won’t help!
If your child has an ear infection, please do not swim until it has cleared up. It is not likely to have been caused by swimming, however it will be uncomfortable and your child’s ear should be kept dry until it is clear. If your child has repetitive ear infections you can purchase ‘Ear Band’ for swimming, and seek advice from your GP or consultant.
What changing facilities are available?
Changing facilities are clean and lovely and warm at our pool. There are some changing mats available for babies / toddlers; however, we recommend you bring a travel mat in case all those provided are in use, and for hygiene reasons.
All our changing rooms are shoe-free zones please remove any outdoor shoes (including toddlers) before entering the wet side of the complex.
Can I practice with my child(ren) outside of classes and on holiday?
Yes, all children are more comfortable in water the more they swim. Be aware that other pools may be cooler.
Baby & Pre-school FAQ’s
At what age can I start swimming with my baby?
AQUAnimals invite babies to swim with us around 14-16 weeks.
What does my Baby/Toddler need to wear in the water?
It is compulsory for all non potty trained children to wear a double swim nappy system. This consists of a disposable or a washable swim nappy, which is widely available from supermarkets and baby shops, with a ‘Happy Nappy’ over the top. After years of trial and error we only allow Splash About’s ‘Happy Nappy’ or Konfidence’s ‘Nappicova’ which is specially designed for baby swimming.
We have found that some other swim nappies can be ineffective as the seal around the thigh area is not tight enough. It must be a snug fit; unfortunately we cannot allow any room for growth! You will not be allowed into the water without both correct nappies as nappy leaks into the water will result in cancelling classes for around three days to clean the pool!
We also recommend ‘wraps’. We have been really happy with the price and quality of wraps and happy nappies at Two Bare Feet Boarding Co. and these can be purchased at http://www.twobarefeet.co.uk/wetsuits/baby-wetsuits/baby-wrap-warmers.html
Does my baby need immunisations before swimming?
Babies can go swimming at any age; they do not have had to complete their course of immunisation. Care should always be taken when disposing of nappies and these should never be left at any of our pools, but taken home and disposed of. Further research on this can be seen on the NHS website www.immunisation.org.uk
My baby cries a lot in the water
There are many reasons your baby may cry in the water. Some babies need to adjust to the new environment they are in, with the sounds, splashes and echoes around them.
Think about the timing of your class, is it close to a feed or nap time? And be aware of normal irritants such as teething or the beginning of a cold.
Some babies go through a crying phase specific to swimming. This commonly happens around the age of 12 months and again around two years and can seem frustrating if your baby has been very happy so far. It is important not to stop coming to classes during this time, your teacher has experienced this many times and can talk you through problems and adjust your program accordingly. Your relaxed positive attitude will help and soon your baby will only cry when it is time to get out!
To attend a baby class do I need to be able to swim or go underwater myself?
No, you can learn our techniques without putting your head under the water, though it is lovely to meet your baby underwater and share the experience. We will guide you as the parent as much as you need; we want this to be special bonding experience for both you and baby.
Can I feed my baby at the pools?
You are more than welcome to breast or bottle feed your baby with us. We are snack friendly so long as you help us by tidying up any mess.
Do I have to put my baby under water?
No, we understand that not all parents like putting their baby underwater as it goes against their natural instincts. AQUAnimals lessons will never force you or your baby to do anything that you are uncomfortable with. However, during our lessons you will be shown lots of gentle underwater techniques when you and your baby are ready. Babies are born with the natural ability to hold their breath and by 6-9 months their reflexes fade and they learn breath control. In our lessons you will surprised what your baby can be capable of swimming underwater if introduced in a fun safe way will increase your babies confidence and you’ll be amazed how they will want to ‘jump in’ and surface and then turn to the side, ready to do it again.
Please note:
If you, your child or anyone in the family has had sickness bug and/or diarrhoea in the last 48hrs prior to the lesson, then you are requested not to visit or use the pool. You will never forget the day something by accident happens in the pool – believe us! If your child has a heavy cold, sinusitis or an ear infection, they are requested not to swim. Our swimming lessons wear out children at the best of times!